Policies

The following are the policies for Palm Beach Dermatology Spa Boutique for payment, terms and conditions, shipping and returns.

For any questions, please call (561) 499-0660.

Payment Information

• We accept American Express, Visa, and MasterCard credit cards.
• Your billing address must match the address on your credit card.

Ordering Information
Is My Personal Information Secure? Yes. This Web site is secured with am SSL Web Server Certificate. Transactions on the site are protected with up to 256-bit Secure Sockets Layer encryption.


Certificate Status When you enter your credit card number into the order form, it is transmitted across the Internet in an encrypted (scrambled) form and not decoded until we receive it.  You should feel as safe as you would using a credit card in a store or restaurant, if not more so.

Terms and Conditions

Please read the following important terms and conditions before making a purchase from our site. If you do not agree with the terms and conditions contained herein, please exit this site immediately. Use of information on this site or purchase of any product on this site constitutes your acceptance of these terms and conditions.

• Any information provided on this website or any linked website is not intended as medical advice nor is it intended to replace discussions with a healthcare provider. All decisions regarding patient care must be made with a healthcare provider, considering the unique characteristics of the patient. If you have a medical concern, please consult with your physician.
• Please consult your physician before using products offered on this site.
• Upon receipt of the product, carefully read the instructions, directions, guidelines and precautions, if any, provided by the manufacturer before using the product. Any questions or concerns should be discussed with your physician.
• Product information presented at Palm Beach Dermatology is provided by the manufacturer of the individual product. Palm Beach dermatology assumes no liability for the use of the information provided through this site.
• Minors should not purchase products from this site.
• Palm Beach Dermatology makes no warranties, express or implied, in regard to any products on this website, and there will be no warranties of merchantability or of fitness for a particular purpose.
• While Palm Beach dermatology offers a Return & Cancellation Policy, this should not be construed in any way as a warranty of any kind in regard to the products sold on this site.
• When using any skin care products, if any irritations such as itching, burning, scaling or other unusual symptoms develop, we recommend you immediately discontinue the use of those products and that you consult with your physician immediately.

Shipping Information

• UPS Ground shipping is $9.95 for all orders within the continental United States.
• Express Shipping: (1-3 Day delivery time) - $24.95
• Packages being delivered to Alaska, Hawaii, Puerto Rico and some small or rural towns may take a few more days to arrive. For packages being shipped to APO/FPO addresses, please check with your local post office to find out what the delivery time will be from the state of Texas, USA. You will receive an email from us with a tracking number when your order is shipped.
• Orders placed after 4:00pm EST will go out the following day.
• Orders placed on weekends will go out the following Monday.
• Orders placed on holidays will go out the following business day.

Out of Stock Items
All products are normally in stock. Occasionally some items may be temporarily back-ordered. Items will be shipped as they are available.

Sales Tax
Sales tax will be charged for orders shipped to Florida.

International Shipments
We Do Not Ship Internationally at this time.

Return & Cancellation Policy

• If, for any reason, you are dissatisfied with any product you have purchased through our site, you may return the item(s) for an exchange or refund within 30 days of purchase unless noted specifically on the individual product page.
• When returning the item(s), all parts, pieces, and printed materials must be in their original packaging accompanying your return.
• Please include the products along with a copy of your original order invoice and a brief reason for the return.
• Customers will be responsible for the return shipment .
• There will be NO refunds issued after 30 days from purchase date.
• Items that are damaged or shipped incorrectly will be replaced with an identical product at no expense to you. However, you MUST make these claims within 5 business days from receipt of products.
• Please insure returns to assure that they successfully arrive back to us. Shipping fees are not eligible for refund.
• All credit card purchases will be issued a refund to the credit card used.
• Orders canceled prior to shipment will receive full credit.